Empathic human-machine interaction for increasing acceptance of automated driving

A central prerequisite for the successful market launch of partially, highly and fully automated driving functions is, in addition to the technical implementation, acceptance by potential users. Two decisive factors for this are a sufficient degree of confidence in the safety of the system and a perceptible added value or rather a positive user experience. With this in mind, the ika, funded by the Federal Ministry for Economic Affairs and Climate Action (BMWK), and partners from industry and research are jointly developing an empathetic human-machine interaction (EMMI) over a period of three years.

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Within the project, the ika will serve different main focuses. A central focus of the work will be the investigation and operationalization of the psychological construct of trust in the context of automated driving, as well as the development of a superordinate framework. This provides the basis for the development of empathic interaction concepts.

Based on this, the ika will be mainly responsible for the development and design of the different MMI concepts along the user-centered development process. The main topics are the situational visualization of vehicle information and the enabling of indirect user interventions. The ika will ensure the evaluation of the effectiveness and acceptance of the subsystems as well as of the synthesized overall concept by means of systematic expert and user studies and will set up the necessary test environments.



Tobias Oetermann M.Sc
+49 241 80 29388

Project duration

09/2020 – 08/2023

Project partner

ika, Saint-Gobain Sekurit, CanControls, Cerence, Charamel, DFKI

Project website


Supported by

[Logo: BM Wirtschaft und Klimaschutz]

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Institute for Automotive Engineering
RWTH Aachen University
Steinbachstraße 7
52074 Aachen · Germany

+49 241 80 25600

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